Help Centre

Help Informations

What kind of help do you need?

illustration of a telephone

Need Urgent Help or Support?

If you are distressed or experiencing despair, try to speak to somebody now.

  • Is there a family member or a friend you could call?
  • Is there a neighbour or colleague who can help?

If you or anyone else is in immediate danger or harm, then please call the Police or Ambulance Service on 999.

Do you need medical or mental health help now?

If so, then it is crucial that you contact the right person - most likely your GP. They will help you to get specialist help. If your GP surgery is closed, their answerphone will direct you to the right place.

Call NHS 111 if you need medical help or advice that is not life-threatening.

Get 24 hour support

First Response is available to anyone in Plymouth at the time of experiencing a mental health crisis.

You do not need to be an existing service user of Livewell.

Just call us on 0800 923 9323  if you need help 24/7.

When you call, you will be given two options:

  • If you are a child or young person, or you are calling about a child or young person under the age of 18, press 1
  • If you are an adult or you are calling about an adult, press 2

If no-one is available when you need help, or you'd like to speak to an impartial person in confidence, you can contact the Samaritans on 116123 for round-the-clock support. You can also contact them by email jo@samaritans.org.